Communication for nurses : talking with patients

by Sheldon, Lisa Kennedy.
[ book - latin ] Edition statement:2nd ed. Published by : Jones and Bartlett Publishers, (Sudbury, Mass. :) Physical details: xii, 204 p. : ill. ISBN:9780763769925 (pbk.). Year: 2009 Item type: book - latin
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Current location Call number Copy number Status Date due Barcode
دانشکده پرستاری مامایی
WY 87 S544c 2009 (Browse shelf) 2009 Available 6000008447

Includes bibliographical references (p. 187-192) and index.

The first encounter -- The nurse as a person : theories of self and nursing -- Patients as people : standards to guide communication -- Cultural diversity : awareness and respect -- Establishing a therapeutic relationship -- Interview skills : a clinical art and science -- Reading nonverbal cues and body language -- Humor -- Anger, anxiety, and difficult communication styles -- Life-threatening illness : communication when time is limited -- Patients with pain -- Physical impairments to communication -- Communicating with different age groups and families -- Communicating with peers and other healthcare providers -- Conflict resolution and negotiating skills -- A conclusion and a beginning.

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